Your Data, Your Rights
pinoy365 Privacy Policy – How We Handle Your Personal Information
We take your privacy seriously. This page explains exactly what data we collect, why we collect it, and how we keep it safe for every Filipino player on our platform. Last updated: June 2025.
1. What Information We Collect
When you register and use pinoy365, we collect certain personal information that is necessary to operate your account and deliver our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your billing and payment details — such as your preferred payment method and transaction history — so we can process deposits and withdrawals in Philippine pesos (PHP) accurately and securely. During your sessions on our platform, we automatically gather technical data including your IP address, device type, browser version, and pages visited; this helps us maintain platform stability and improve your overall experience. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotions listed on our Promotion page. All data collection is limited to what is genuinely needed — we do not collect sensitive personal information beyond what is required for account verification and regulatory compliance. You can review the full list of data categories we process by contacting our support team at the email address shown in the footer of this page.
2. How We Use Your Information
The personal data we collect from Filipino players is used exclusively to operate, improve, and secure the pinoy365 platform and the services we provide. Your account details are used to verify your identity, process transactions, and ensure that only you can access your account — protecting you from unauthorised use. Transaction data is used to process deposits and withdrawals in PHP, detect fraudulent activity, and comply with anti-money laundering (AML) obligations applicable in the Philippines. Technical and usage data helps our engineering team identify performance issues, fix bugs, and optimise the platform for mobile devices, which is how the majority of our Filipino players access the site. If you have opted in to receive marketing communications, we may use your email address or mobile number to send you information about promotions, new game releases, or platform updates — you can opt out of these at any time by following the unsubscribe instructions in any message we send. We do not use your data to make automated decisions that produce legal or similarly significant effects on you without human review. Any use of your data beyond the purposes described here will only occur with your explicit consent or as required by applicable law.
3. Sharing and Disclosure of Your Data
pinoy365 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — this is a firm commitment we make to every player on our platform. We may share your data with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers; these partners are contractually bound to handle your data only as instructed by us and in accordance with applicable data protection standards. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we receive a lawful request or are under a legal obligation to do so. If pinoy365 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We do not transfer your personal data to countries outside the Philippines unless adequate data protection safeguards are in place and the transfer is necessary to deliver our services. Any third-party links or integrations on our platform — such as payment gateways — are governed by their own privacy policies, and we encourage you to review those separately. If you have concerns about how a specific third party handles your data, please reach out to our support team.
4. How We Keep Your Data Secure
We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, loss, alteration, or disclosure at all times. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security), ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit. Our servers are hosted in secure data centres with restricted physical and logical access, and we conduct regular security audits and vulnerability assessments to identify and address potential risks proactively. Access to your personal data within our organisation is strictly limited to staff members who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We store your data only for as long as it is necessary to fulfil the purposes described in this policy or as required by applicable law — after which it is securely deleted or anonymised. In the unlikely event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities in accordance with our legal obligations and as promptly as circumstances allow. If you suspect any unauthorised access to your account, please contact our support team immediately and change your password without delay.
5. Your Rights and Choices
As a player on pinoy365, you have clear rights over your personal data, and we are committed to making it straightforward for you to exercise them. You have the right to request access to the personal information we hold about you, and we will provide a copy within a reasonable timeframe upon verification of your identity. If any of your information is inaccurate or incomplete, you have the right to request a correction, and we will update our records promptly. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we must comply with. If you wish to withdraw your consent to marketing communications, you can do so at any time by contacting our support team or using the opt-out mechanism in any promotional message — this will not affect the lawfulness of processing carried out before your withdrawal. You have the right to object to certain types of processing, including profiling for direct marketing purposes, and we will honour such requests without requiring you to provide a reason. To exercise any of these rights, please contact us using the support email address displayed in the footer of this page, and we will respond within 30 days. We will never penalise you for exercising your data rights.
6. Cookies and Tracking Technologies
pinoy365 uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and help us understand how players interact with our site. Essential cookies are strictly necessary for the platform to operate — for example, they keep you logged in during your session and remember your language and currency preferences — and cannot be disabled without affecting core functionality. Analytics cookies help us measure traffic patterns, identify popular features, and understand where players encounter difficulties, allowing us to make data-driven improvements to the platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may prevent certain features from working as expected. Our cookie policy is reviewed regularly to ensure it reflects the technologies we actually use, and any material changes will be communicated to registered players. If you have questions about specific cookies used on our platform, please visit our FAQ page or contact our support team directly.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or best practices in data protection. When we make material changes, we will notify registered players via the email address associated with their account and update the "Last updated" date at the top of this page. We encourage you to review this policy periodically so you remain informed about how we protect your personal information. Your continued use of the pinoy365 platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact our support team to request account closure and data deletion. Historical versions of this policy are available upon request. For any questions or concerns about this Privacy Policy or our data practices, please reach out to us at the support email address shown in the footer below.
Still Have Questions?
We're Here to Help
If you have any questions about how pinoy365 handles your personal data, our FAQ page has clear answers. You can also create a free account and explore the platform with confidence.